Windstream Account Users and Newsletter Issues

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Our Sloan PTO families with Windstream email accounts have been unable to receive our electronic communications (weekly eNews Updates and monthly eNewsletters). Despite multiple attempts to rectify the problem with

Windstream’s ISP Customer Support, they have not yet made the necessary changes to enable recipients of our news publications to receive them.  If you are affected by this and wish to receive our communications, you have two options:

1.  You can sign up for our electronic communications with another email account.
2.  You can send the following letter to Windstream.  If they hear from their customers directly, they may be more receptive to remedying the situation.

We apologize for the inconvenience and regret that despite our best attempts to keep you up to date about all that is happening in the organization, many of you have been left uninformed.

Thank you!

To: ISP Customer Support

 

Hello. My name is XXXX and I have been a customer of your services since

XXXX. I understand that you employ filters and/or blacklists to protect

customers like myself from unsolicited email; however, this has made it

impossible for me to receive newsletters, announcements, and promotions that

I have requested. I value these communications and would like to receive

them using this email address.

 

The sender of these emails uses an email marketing service called Constant

Contact. Constant Contact is not an open relay and has strict anti-spam

policies in place. Because your filters block emails from Constant Contact I

am unable to receive these communications.

 

I ask that you please help me determine why these emails are being blocked.

For further information about Constant Contact or to request more

information from them such as log files, the Operations team can be reached

at – 781.472.8103 or ops@constantcontact.com.

 

Mail from Constant Contact can be found by the following characteristics for

whitelisting:

 

“Envelope from:” domains:

 

@in.constantcontact.com

@in.confirmedcc.com

 

Sending IPs:

 

All mail from Constant Contact is sent from:

 

IP Range: 208.75.123.0 – 208.75.123.255

CIDR: 208.75.123.0/24

Network/Netmask: 208.75.123.0 255.255.255.0

 

Specific IPs sending from this range:

 

208.75.123.1 coi001.confirmedcc.com

208.75.123.2 coi002.confirmedcc.com

208.75.123.3 coi003.confirmedcc.com

208.75.123.103 coi103.confirmedcc.com

 

208.75.123.130 ccm22.constantcontact.com

208.75.123.131 ccm23.constantcontact.com

208.75.123.132 ccm24.constantcontact.com

208.75.123.133 ccm25.constantcontact.com

208.75.123.134 ccm134.constantcontact.com

208.75.123.135 ccm135.constantcontact.com

208.75.123.161 ccm26.constantcontact.com

208.75.123.162 ccm27.constantcontact.com

208.75.123.163 ccm38.constantcontact.com

208.75.123.164 ccm39.constantcontact.com

208.75.123.165 ccm165.constantcontact.com

208.75.123.166 ccm166.constantcontact.com

208.75.123.167 ccm167.constantcontact.com

208.75.123.168 ccm168.constantcontact.com

208.75.123.169 ccm169.constantcontact.com

208.75.123.170 ccm170.constantcontact.com

208.75.123.171 ccm171.constantcontact.com

208.75.123.172 ccm172.constantcontact.com

208.75.123.173 ccm173.constantcontact.com

208.75.123.174 ccm174.constantcontact.com

208.75.123.175 ccm175.constantcontact.com

208.75.123.176 ccm176.constantcontact.com

208.75.123.177 ccm177.constantcontact.com

208.75.123.178 ccm178.constantcontact.com

208.75.123.179 ccm179.constantcontact.com

208.75.123.180 ccm180.constantcontact.com

208.75.123.181 ccm181.constantcontact.com

208.75.123.182 ccm182.constantcontact.com

208.75.123.183 ccm183.constantcontact.com

208.75.123.184 ccm184.constantcontact.com

208.75.123.185 ccm185.constantcontact.com

208.75.123.186 ccm186.constantcontact.com

208.75.123.193 ccm33.constantcontact.com

208.75.123.194 ccm34.constantcontact.com

208.75.123.195 ccm35.constantcontact.com

208.75.123.196 ccm36.constantcontact.com

208.75.123.197 ccm197.constantcontact.com

208.75.123.198 ccm198.constantcontact.com

208.75.123.200 ccm200.constantcontact.com

208.75.123.201 ccm201.constantcontact.com

208.75.123.202 ccm202.constantcontact.com

208.75.123.225 ccm29.constantcontact.com

208.75.123.226 ccm30.constantcontact.com

208.75.123.227 ccm31.constantcontact.com

208.75.123.228 ccm32.constantcontact.com

208.75.123.245 mail245.nutshellmail.com

208.75.123.250 ccm37.constantcontact.com

 

Please contact me when this problem has been resolved.

 

Sincerely,

 

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Dec 18, 2012 | Category: Uncategorized | Comments: none




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